Scammers are always looking for new ways to target vulnerable people. Now they're taking to the skies. The scammers are now lurking on social media, looking for posts from upset travelers dealing with ...

Most people can probably agree that there are few things more frustrating than airline delays or cancellations that leave you stranded at the airport. Whether the issues are the result of an ...

For years, airlines seemed to be in a race to the bottom when it came to customer experience. They packed more seats onto planes and added fees for everything from checked bags to seat selection. And, ...

In the high-stress arena of air travel, where delayed or canceled flights can leave passengers marooned in terminals and tethered to lengthy customer service calls, American Airlines' strategy to cut ...