How much does a Technical Customer Support Engineer make? The average salary for a Technical Customer Support Engineer is $110,890 per year. Typical salary ranges from $80,000 (at 25% percentile) to ...

Broadcast Electronics appointed Derald McHatton to the position of RF customer service engineer. The company notes this is the second customer service engineer hired in the last couple of months. In ...

Backed by 42CAP and Dreamcraft Ventures, Waypoint AI is helping fast-growing software companies reclaim 15% of engineering capacity spent on customer-reported escalations. SILICON VALLEY, CA / ACCESS ...

When a Microsoft customer service agent like Azure support escalation engineer Michael Simons takes a case out of his queue, he never knows what kind of inquiry will appear in his chat window. Will it ...