We don't expect high-end service at fast food joints, but we do expect basic helpfulness. Unfortunately, we've all experienced the exact opposite at some point. We asked a simple question and got an ...

Note: The statements below reflect individual opinions expressed at the time of writing and are not representative of any group or organization. Grabbing a quick bite to eat is convenient. Check out ...

You hear a lot about the best new fast food items or the tried-and-tested fast food classics that have endured years of menu changes, but friends, this is not that read. You see, sometimes fast food ...

Americans have a lot of choices when they want to eat out, whether it be at a fast-food chain or a full-service restaurant, with customer satisfaction being a significant factor in where they go. A ...

A recent ACSI study analyzed customers’ experience with major fast-food chains in the U.S. How do your favorites stack up? Getty/iStock Grabbing takeout has gotten more expensive, but customers’ ...

American fast-food chain customers have spoken – and Chick-fil-A is still on top. Chick-fil-A was voted the highest in customer satisfaction for the 11th consecutive year, according to the newest ...