Is it artificial inn-telligence? Machines are seemingly rendering us obsolete in every sector, from manufacturing to the restaurant industry. In a recent example, an Argentinian tourist was taken ...

Japan is known for technological innovation and hospitality, influencing new hotel trends. Michelle Gross spent 4 nights at Yotel Tokyo Ginza, a hotel that leverages robots and automation. She says ...

Back in August, Electronic Products told the story of a robot that provides concierge services at the Aloft Hotel in Cupertino, CA. As one might expect, the trend of using robots for tasks that have ...

Upon arrival at Japan’s Henn na Hotel, you are greeted by a pair of receptionists nodding from behind the front desk as you check in at a tablet. A quiet grace emanates from their serene smiles, ...

SASEBO, Japan (AP) — The English-speaking receptionist is a vicious-looking dinosaur, and the one speaking Japanese is a female humanoid with blinking lashes. "If you want to check in, push one," the ...