Just adding a chatbot on your website or mobile app will not reduce customer service calls. Sometimes as an analyst I must tell a customer service team that it is not surprising that their ...

To sell to the C-suite, adding value is essential. It sounds simple, but execution can be tricky. As a sales leader, you must guide your team to craft a compelling business case by emphasizing return ...

Good data quality is crucial for successful data and analytics initiatives and is increasingly pivotal to artificial intelligence impact. D&A leaders, including chief data and analytics officers, are ...

Jay Rollins wants to rein in unnecessary spending. He wants to leverage the size of his company to get better prices and services from vendors. And he wants to clearly articulate how technology ...