Roughly one in every five smartphones sold is a Samsung. And as good as Samsung's reputation for build quality is, with that many phones manufactured and in use around the world, of course there will ...

Buying a smartphone is a big investment. This is especially true if you buy one that just hit the market. When you spend up to $1,000 on a smartphone, you probably want peace of mind that it will last ...

This comes less than two weeks after iFixit called it quits with official Samsung repairs. Effective June 17, iFixit will no longer partner with Samsung on repair parts and guides, in part because it ...

What’s happened? Samsung is testing a new retail repair service that brings quick diagnostics in-store and routes more complex repairs through nearby service centers, as the brand looks to cut down ...

Samsung is mixing up how Batteries Plus handles repairs, meaning users can get their Galaxy devices repaired while still in warranty. Batteries Plus was brought on as an Independent Service Provider ...

Best Buy's Geek Squad is ending its Samsung Authorized Service Provider (ASP) program, which allows retailers to repair Samsung phones with real parts, equipment, and training. This decision follows ...

Samsung Galaxy Z Flip 5 and Z Fold 5 owners can now fix their phones through the company's self-repair service. The do-it-yourself program is expanding so that more Galaxy products, including ...

Just yesterday, the repair site iFixit announced it’s ending its partnership with Samsung. The collaboration came to an end less than two years after the companies partnered for a device repair ...