Scams just keep popping up when you Google. On Monday, I found what appeared to be impostors of customer service for Delta and Coinbase, the cryptocurrency company, in the “People also ask” section ...

Buried under the news from Google I/O this week is one of Google Cloud’s biggest blunders ever: Google’s Amazon Web Services competitor accidentally deleted a giant customer account for no reason.

Earlier this month, Google Cloud experienced one of its biggest blunders ever when UniSuper, a $135 billion Australian pension fund, had its Google Cloud account wiped out due to some kind of mistake ...

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When something goes wrong with your bank account or delivery, your first instinct might be to type the company name into Google and call the first customer service number you see. But that simple ...

Bursor & Fisher and the Simon Law Firm filed the complaint on Thursday in the U.S. District Court for the Northern District of California. According to the claim, Google's use of the AI product, ...

Facepalm: One of Google Cloud's worst nightmares came true in early May, when an embarrassing snafu completely erased a customer's account and data backups. The unlucky victim was Australian pension ...

Advertisers and agencies seem beyond frustrated by the lack of support from the Google Ads support team. Nicola Agius covered it incredibly well, she said, "Google Ads customer service has plummeted ...