Companies make mistakes, and sometimes those mistakes are costly. From erroneous health insurance claim rejections to double charges on credit cards, consumers who aren't paying attention can end up ...

Everyone loves to complain about customer service, and over the years, businesses have given the public plenty of reasons to gripe with automated phone service, hidden fees and shoddy workmanship. But ...

"The fake customer service scam has probably been going on for at least a year, not necessarily as it relates to Cash App, but to many other companies," said Lori Wilson, President and CEO of the ...

Patients receiving private dental care have, for the past year, at last had somewhere to turn if they want advice about a complaint or if you, on behalf of your dental practice, have been unable to ...

PORTLAND, Ore.— The trouble started with an unexpected knock on her front door. A CenturyLink salesman offered Portland resident Sherry Krawczyk a huge discount on her phone, internet and cable TV.

Complaints against U.S. airlines and ticket agents surged this year in the first and part of the second quarter, according to data released by the U.S. Department of Transportation on Wednesday after ...

HENDERSONVILLE, REY LLERENA, WYFF NEWS. FOUR SPECTRUM INTERNET OUTAGES ARE MAKING MANY CUSTOMERS FRUSTRATED AS THEY CONTINUE TO WAIT FOR IT TO BE RESTORED AND WYFF4.COM CONTINUES TO SEEK SOME ANSWERS ...

Transamerica Corp., one of Cedar Rapids’ largest employers, is under review by the Iowa Insurance Division for a rash of complaints related to the company’s taking over customer service for Vanguard ...