As the holiday season ramps up, Amazon has sent out a a warning to millions of customers aimed at helping stem the rise of ...

A $98 Christmas tree is damaged by FedEx before it arrives. An Amazon customer service agent promises to send her a new one, but a supervisor reverses the decision. Can Amazon save Christmas?

TIS THE SEASON TO FILL UP THOSE ONLINE SHOPPING CARTS. AND WHILE YOU MAY BE FEELING GIVING THIS HOLIDAY SEASON, PORCH PIRATES ...

San Diego, Dec. 04, 2025 (GLOBE NEWSWIRE) -- Tealium  today announced its new integration capability with Amazon Connect, allowing global brands to power AI-driven, personalized customer experiences ...

Better Business Bureau says we should be careful if we start to receive unexpected packages at home, because it could be part ...

HUNTINGTON, W.Va. — The Amazon Customer Service Center will be closing next May, according to a company representative. While not much information has been released about the company’s long-term plans ...

Amazon is giving shoppers extra flexibility this holiday season with a new, extended return policy now in effect. For the ...

Designation Validates ASAPP’s Expertise in Building Production-Ready Agentic AI Systems that Transform Contact Centers into ...

Ordering online makes shopping easy, but entering shipping information can get tricky. You might have changed your location or have multiple addresses saved to your account. It's easy to accidentally ...

Local police departments see an increase in calls this time of year as porch pirates try to take advantage of the increase in ...

After Citizens CEO Bruce Van Saun announced a company-wide AI makeover, Chief Information Officer Michael Ruttledge told ...

Shoppers at John Lewis, Asda, Tesco, Marks and Spencer, B&M and other major UK retailers have been warned to stop using some products “immediately” due to potential safety concerns.