The highest ideal of customer service is ease—not just a frictionless, personalized experience for customers themselves, but ...

The integration is available for all operators using Salsa's platform in Brazil and Latin America. Salsa and Optimove will collaborate closely with shared clients to support onboarding, activation, ...

In today’s digital landscape, technology plays a pivotal role in shaping the relationship between a business and its ...

Salesforce (CRM) evolving identity now reflects a company that can accurately gauge the state of the market. As the demand for artificial intelligence (AI) is accelerating, the world's #1 AI CRM has ...

Next-generation CRM solutions prioritise data security, ensuring customer trust and compliance while managing sensitive ...

Zeplyn unveils Agent Nexus agentic AI platform enabling wealth advisors to query CRM data and documents for deeper client research ...

Nutshell reports small businesses can successfully implement CRM systems with a user-friendly approach, strategic planning, ...

Scowtt, a Seattle-based startup that wants to reshape how advertisers optimize paid campaigns, raised $12 million in Series A ...

At the MarTechAI Summit 2025, marketers unpacked how agentic AI is shifting the industry from event-triggered automation to ...

Cochlear is integrating conversational voice-to-text functionality into its CRM that could eliminate the need for its “sales ...

Technology and marketing tool integrations can help make a restaurant more visible to customers looking to make a reservation ...

Choosing the right Microsoft Dynamics 365 implementation partner is as critical as choosing the platform. This guide explains ...