Amazon drivers work hard, often with little gratitude from the customers they deliver to. But periodically, Amazon runs the ...

What made Amazon different wasn’t just its ability to acquire customers. It was a focus on building relationships. This ...

The transition from brick-and-mortar retail to digital ecommerce has generated a deluge of online customer engagement for ...

If you’re shopping in person, you have the choice between different types of experiences: a retail store, a shopping center, ...

The program, which started Dec. 3, is fully-funded by Amazon and active until it reaches a cap of 2 million “thank yous” from ...

Say “Alexa, thank my driver” on any Alexa device or in the Alexa app, or type “thank my driver” in the Amazon search bar to ...

Amazon upgrades Alexa+ with new shopping tools, turning Echo screens into hubs for orders, deals, and gift buying.

According to Amazon, customers can tip $5 once per delivery. The thank-you feature is available year-round, and drivers can ...

Amazon announced on Wednesday that customers in over 2,300 cities and towns in the U.S. can now get fresh groceries through ...

Amazon is bringing same-day delivery of perishable food items to more than a thousand new cities and towns throughout the ...

Amazon drivers out of the Walker delivery station are in the middle of their busiest time of the year, delivering some ...