A Multi-Week Immersive Learning Experience for Microsoft 365 Enthusiasts M365 Con is a two-week online convention focused on ...

Choosing the right Microsoft Dynamics 365 implementation partner is as critical as choosing the platform. This guide explains ...

Every renewal decision represents a moment of choice between continuity and transformation. When guided by the PREPARED ...

Ignite revealed agents that automate routing, triage, logic repair and onboarding—reshaping how CX teams scale.

The Healthcare Customer Relationship Management (CRM) market is primarily driven by the rising need for enhanced patient engagement, digital ...

Have you ever felt overwhelmed by the complexity of managing multiple business processes, from customer relationships to financial operations? You’re not alone. Many organizations struggle to balance ...

Microsoft is investigating an issue with its Microsoft 365 service and its Teams app, with some users reporting to DownDetector that they are having problems using services such as Exchange and ...

In today’s world with cutting edge technology, businesses need efficient tools and expert advice to meet customer demands, manage operations and stay ahead of the competition. Microsoft Dynamics 365 ...

Hot on the heels of Salesforce's announcement last month of artificial intelligence agents for sales, Microsoft on Monday announced it will make ten agents available in Dynamics 365 for use in sales, ...

IT Convergence, the Irving-based provider of enterprise applications, cloud consulting & managed services, has acquired Indianapolis-based Prophet One, a management & technology consulting firm that ...

For many years, Microsoft sold its productivity software Word, Excel, PowerPoint, and so on in a bundle called Microsoft Office. In 2013, the company saw where the software industry was heading and ...