Forty years of waiting tables taught Kathy Fisher a few things about customer service: Pay attention to the customer, stay ...

Choosing the right Microsoft Dynamics 365 implementation partner is as critical as choosing the platform. This guide explains ...

Tesla had a serious data leak because former employees shared sensitive info about workers and customers. This highlights the ...

Someone is always watching. Well, that might not be entirely true, but it’s best to behave as if it is. You shouldn’t ever do ...

Here's a leadership truth that transcends industries: you can't expect world-class customer experiences from a disengaged ...

How to Measure and Improve Customer Service for Growth High-quality customer service is often a defining factor in a company’s success. At its core, customer service is about meeting the expectations ...

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jack Daniels Porsche from DealerRater. Want to share your experience with this ...

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of MINI of Nashville from DealerRater. Want to share your experience with this ...

In this blog, we’ve collected more than 1,000 real-life examples of how organizations are embracing Microsoft’s proven AI capabilities to drive impact and shape today’s platform shift to AI. I’m sure ...

After devastating flooding in Texas, NPR's Scott Simon speaks with Curtis Knobloch of the National Rural Telecommunications Cooperative about problems with rural coverage and possible solutions.

Service workers are some of the hardest-working employees out there. Part of what makes their job so intense is the fact that they have to deal directly with customers almost all of the time. Some ...