The business landscape is shaped and reshaped by the perceptions, stories, and needs of customers. Every interaction, whether ...

Scattered Lapsus$ Hunters targeted Zendesk users through more than 40 fake domains designed to steal credentials and install ...

The dream of working from home often involves a romanticized image: sipping artisanal coffee, wearing pajama bottoms with a business-appropriate shirt, and having a perfectly behaved golden retriever ...

We may earn a commission from links on this page. In a world that seems increasingly determined to keep us apart, we’re all bound together by at least one universal experience: the frustration of ...

As one of the world's largest retailers, Amazon typically has customer support available 24/7.Getty Amazon is one of the world's largest retailers, which means it has perfected the process of quickly ...

If you click on links we provide, we may receive compensation. “This is a whole new adventure,” the author and viral content creator tells PEOPLE of 'For Whom the Belle Tolls' Carly Tagen-Dye is the ...

Unite.AI is committed to rigorous editorial standards. We may receive compensation when you click on links to products we review. Please view our affiliate disclosure. The AI customer support market ...

TROY, Mich.: 13 March 2025 — Customer satisfaction with the dealer service experience remains strong for a second consecutive year, yet long wait times for appointments, communication shortfalls and ...

The Department of the Air Force has launched the Enterprise Service Desk, or ESD, an artificial intelligence-powered enterprise-IT-as-a-service, or EITaaS, that provides IT support across the U.S. Air ...

The U.S. Customs and Border Protection agency uses this procurement to ensure its offices and agencies can connect to IT systems. The U.S. Customs and Border Protection agency has given industry a ...

After migrating its site to headless architecture, premium standing desk brand Uplift Desk increases its page speed, improves its Google search ranking and provides shoppers with a more intuitive ...

Customer-facing chatbots have already become a presence in some of the most common interactions within our daily lives, from Walmart using AI to help associates on the floor to Tractor Supply sales ...