In a world where disagreements often turn into defensiveness, great leaders stand apart. They know how to engage in ...

Retail workers are bracing for the holiday shopping season and its stressed-out customers. Most interactions are pleasant, ...

Reaching out to customer service can be frustrating, especially after long hold times or a messed-up order. But the person ...

The Lake Charles City Council voted to defer a vote that would allow the city to hire professional security services for certain areas of the city at the council meeting on Wednesday. Mayor Marshall ...

Americans are angry about the cost of living, and Democrats are busily exploiting that anger to win elections — even if it ...

Once upon a time, back in the glory days of Old Nashville, our fair city had a single-term mayor so beset by scandal and ...

In the customer service realm, various studies have shown that call center agents are at a higher risk of suffering from mental health issues. One report suggested that more than 8 in 10 call center ...

In late 2025, Sabah FC signed a deal with European Wellness Premier Center (EWPC) in Kota Kinabalu, Sabah. Their goal? To ...

Looking to treat yourself while saving some money? Here are some of the best deals and freebies around the Valley in December ...

My internet bill crept up by about $15 a month over the summer. I know I can likely lower it by comparing rates to a competitor company, but I've been pushing off that phone call because I'm exhausted ...

MAULDIN, S.C. (WSPA) – Due to the COVID-19 pandemic, the Samsung call center in Mauldin had to go remote years ago, but today, the city is welcoming the company back to the area. It’s on Brookfield ...

Unranked Auburn hosted longtime rival Georgia, the No. 10 team in the nation, in a nationally televised game on Saturday night. The Tigers took an early 10-point lead and were looking for more in the ...